Privacy Policy

Who this applies to

This policy applies when you visit this website, complete a contact or intake form, book a wellness service, use the client portal, or communicate with The Healing Union.

Information we collect

We may collect your name, email address, phone number, location, appointment details, form responses, wellness goals, lifestyle information, and health-related details you choose to share.

Please share only information you are comfortable providing through the website. Sensitive details can also be discussed directly with your practitioner.

How we use information

We use your information to respond to inquiries, prepare for sessions, provide educational wellness support, maintain client records, share resources, manage bookings, process payments when enabled, and improve the client experience.

The Healing Union does not sell your personal information.

Canadian and Ontario privacy context

The Healing Union aims to handle personal information in a way that respects Canadian privacy principles and Ontario expectations for careful handling of personal and health-related information.

Only information reasonably needed for the wellness relationship should be collected, used, or kept.

Service providers

The website and portal may use trusted service providers for hosting, secure forms, email, booking, payment processing, file storage, analytics, or similar operations.

These providers may process information only as needed to deliver their services. Future integrations may include tools such as Supabase, Stripe, Calendly, Cal.com, Acuity, Resend, or similar platforms.

Your choices

You may ask to access, correct, or update personal information held by The Healing Union, subject to legal, security, and record-keeping limits.

You may also ask questions about how your information is used before submitting a form.

Security and retention

Reasonable safeguards are used to protect personal information. No website, email system, or online service can guarantee complete security.

Information is kept only as long as reasonably needed for client support, business records, legal requirements, or dispute prevention.

Wellness support only

Information submitted through this website is used for educational and wellness support. The Healing Union does not provide medical diagnosis, medical treatment, psychotherapy, crisis support, or emergency care through this website.

Contact

For privacy questions or requests, contact The Healing Union through the website contact form.